About Mada

 

Mada Al-Arab is a Palestinian company specializing in telecommunications, internet services, and value-added services. It was established in 2010 and obtained a license to provide broadband services from the Ministry of Communications and Information Technology  

Mada owns and operates the latest fiber optic networks covering all Palestinian governorates in the West Bank and Gaza Strip. It connects globally through interconnection lines with most telecommunications networks worldwide, with presence in key hubs in London and Frankfurt  

In 2019, Mada signed a strategic partnership agreement with the Palestine Investment Fund, aligning with the Fund’s strategic goals to transition toward a digital economy in Palestine. This complemented Mada's strategy to develop its plans and expand its operations, ensuring the continuous improvement of its services and elevating the telecommunications and internet sector in Palestine. The entry of Bank of Palestine, one of the most significant financial and banking institutions in Palestine, as a major shareholder in Mada, greatly enhanced Mada's financial strength and played a vital role in shaping the company’s strategies  

In 2022, Mada and the Palestinian Ministry of Communications and Information Technology signed an agreement granting Mada a license to build and operate fiber optic networks in Palestine. This license allows Mada to provide a wide range of telecommunications services, including interconnection, data transfer, and internet services, to all segments of Palestinian society, excluding landline telephone services. Utilizing the best global telecommunications technologies and fiber optic networks, Mada continues to expand and develop its networks, injecting the necessary investments to achieve this goal. This ensures the establishment of an advanced Palestinian telecommunications network that provides cutting-edge services to households, businesses, and institutions. Additionally, these networks serve as a cornerstone for Palestine’s digital infrastructure, ensuring service continuity in case of disruptions to existing networks and supporting modern services, applications, and industries, such as financial and .electronic services, app development, startups, job creation, and more  

With over 30 years of combined experience in telecommunications and internet services, Mada’s founders dedicate their expertise to delivering a distinctive and exceptional internet experience, focused on meeting customer needs and providing optimal service  

Today, Mada employs more than 300 highly qualified professionals who provide premium services to the company’s customers. Mada is also proud of its partnership with over 1,400 agents and sales points across the country  

 

Our Vision  
To remain at the forefront of telecommunications companies in Palestine by offering high-quality services that keep pace with advancements in the world of communications and information technology. Our aim is to connect all parts of Palestine through a sophisticated and integrated communications network with innovative and modern services  

 

Our Mission
To continue leading the transformation in the telecommunications and IT sectors in Palestine  
To make internet service a means, not an end, by providing quality content services  
To deliver exceptional services and comprehensive, innovative solutions that support our customers’ businesses 

 

Our Values
Honesty, Trust, Communication, Innovation, and Renewal